Privacy Policy

This Privacy Policy explains how we collects, uses, and protects your information when you use our website and services (the "Service").

We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

1.1 Information you provide

Depending on how you use the Service, we may collect:

• Email address (if you create an account or contact us)
• Uploaded files (images and artwork)
• Project information (file names, selected formats, crop settings)
• Communications you send us (emails, feedback)

You remain the owner of your uploaded files at all times.

1.2 Automatically collected information

When you use the Service, we may collect limited technical data such as:

• IP address
• Browser type and device information
• Pages visited and actions taken
• Date and time of requests

This data is used for security, performance, and reliability purposes.

2. How We Use Your Information

We use your information to:

• Provide and operate the Service
• Process uploaded files, generate previews, and create exports
• Store and retrieve your projects
• Improve performance and usability
• Communicate with you (if you contact us)
• Enforce our Terms of Service
• Prevent abuse or misuse

We do not sell your personal data.

3. Uploaded Files and Content

3.1 File processing

Uploaded files are processed only to provide the Service, including:

• Generating previews
• Applying crops and resizing
• Creating downloadable export files

3.2 Storage

Original files and previews are stored until you delete the project.

Exported ZIP files may be automatically deleted after a limited time.

You can delete projects at any time, which removes associated stored files.

You are responsible for downloading and backing up your files.

4. Third-Party Services

We use trusted third-party providers to operate the Service, such as:

• Cloud storage (for file uploads and downloads)
• Hosting and infrastructure providers
• Analytics (if enabled)
• Payment processors (if paid plans are offered)

These providers only receive the data necessary to perform their services and are required to protect it.

5. Cookies and Analytics

We may use cookies or similar technologies to:

• Maintain session functionality
• Improve site performance
• Understand how the Service is used

You can control cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary to:

• Provide the Service
• Meet legal or operational requirements

You may delete your projects or request account deletion at any time.

7. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Secure storage
• Access controls
• Limited internal access

However, no online service can guarantee absolute security.

8. Your Rights (GDPR / EU Users)

If you are located in the EU or UK, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us using the details below.

9. Children's Privacy

Our software is not intended for children under the age of 13.

We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will provide notice by updating the "Last updated" date or through the Service.

Continued use of the Service means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: support@rezise.com